dept of health_health care homes_final_20171213


[Animation image appears of four people against a green background]

Narrator: One in four Australians have at least two chronic health conditions such as heart disease or diabetes. 

[Animation image changes to show a patient with a spinning circle behind his head displaying a hospital, syringe, cross, pill, thermometer, heart monitor, fruit and vegetable symbols within it]
 
If that’s you, then you know that there are a lot of things to keep an eye on such as symptoms, medications and GP and specialist visits. 

[Animation image shows the spinning circle fragmenting and disappearing from the screen and then text appears: Health Care Homes, Patient-centred, Coordinated, Flexible]

With so much on your plate, our health system can seem hard to navigate and disjointed. That’s where Health Care Homes comes in. 

[Camera pans down to show an animation image of a male walking up to a General Practice building]

It’s a way of caring for people with chronic conditions which puts the patient first. 

[Camera zooms in and the animation image shows the doors to the building opening and the male entering the reception area and standing beside a male, and two other females]

A health care home is a general practice or Aboriginal Community controlled health service with one team co-ordinating your care. 

[Colour of animation image changes from coloured to black and white]

It could be the practice you currently visit but with an emphasis on co-ordination to help you get the care and health services you need. 

[Animation image changes to show the patient standing between a male and female outside a building]

Your health care home can be flexible in the way they look after you. 

[The camera zooms in on a male dressed in green on the left side and the animation image shows him holding up an iPad and text appears: Shared Care Plan, Health Goals]

If you want to talk to someone in your care team you won’t always have to have an appointment with your GP. 

[Image moves to the right and the patient appears on the left of the screen using a Smart phone while the man in green also uses a Smart phone]

You might call or message the nurse, or they might call you to see how you’re going. 

[Animation image moves to the left and changes to show a nurse holding up an iPad and then the camera zooms out to show a doctor, patient and the nurse all standing in a row]

If you’ve been to your specialist or had a hospital stay, your care team will follow up. 

[Animation image changes to show an iPad and then the animation image changes to show the man in green holding up the iPad, the nurse sitting behind a desk and the patient in front of the desk]

That way they know all about the care that you receive both inside and outside of your health care home. You are the focus of your care team and your care team will listen to your needs and preferences. 

[Animation image changes to show the patient’s detached head spinning in a clockwise direction and then finally stopping in the upright position and then his body appears and attaches to his head]

They’ll also work with you on a shared care plan. 

[Animation image moves down the screen and spinning cogs appear around the patient’s head with text inside: GP, Specialist, Practice Nurse, Dietitian, Physio]

Your shared care plan will include your health goals and the care you receive from your usual doctor, specialist doctors, nurses and others like physiotherapists. 

[Animation image shows the patient moving up towards the top of the screen again and then the animation image changes to show the patient and a female walking a dog across the screen]

Your shared care plan will include your health goals. 

[Camera zooms in on the patient and the animation image shows the patient moving his arm up and down and then the camera zooms out to show staff either side of the patient] 

Health Care Homes is about giving you co-ordinated and consistent care, the best care for people with long term conditions. 

[Animation image shows arrows shooting towards the top of the screen above the group and text appears: Go to health.gov.au/healthcarehomes-consumer]

For more information go to the Health Care Homes page. 

Transcribed by: www.transcriberonline.com